Sales Conversations Make Your Sales Numbers!
Forget content, just have conversations (okay…also go for quality and yes, with the right people)! During a recent think-tank exercise of sales leaders determining what was the next best skill, tool and/or practice that would dramatically increase sales, an interesting revelation occurred. It was nothing new, it was something we all knew; having more conversations! […]
7 Important Sales Trends and Facts to Consider and Align to
During some recent conferences, client meetings and readings I now realize that the world of selling is really changing more rapidly than I first thought – and I have suggested it is changing much sooner than later! I have been so bold as to suggest that the traditional sales person we have all come to […]
Satisfied Customers versus Loyal Customers – Who Cares? I do and we all should!
Enough of this satisfied customer thing – Enough of this “I have a great base of customers who say they will refer me.” (a high NPS rating). I’ve listened to it for years – I’ve even, at times, bought into the whole concept. Every time I hear about a company who has a long list […]
A Pledge – Customer Loyalty – A Must Have!
There is one thing that I am not going compromise during these turbulent economic times – the continued respect and loyalty from our Customers; Clients, Employees, Shareholders and Suppliers! I know we must continue to earn it – so be it! I am going to lead our team to be even better than we have […]
Survival Tip; Keep and Grow “Top-Tier” Accounts
It should be of no secret to anyone that the “New Economy” (I prefer this term) is something few if any of us have ever previously experienced. so what the heck do we do – should we do? Keep and grow your “Top Tier” accounts; those accounts who know you, have purchased from you in […]
11 Keys to Optimizing 2009 Revenue – 2009 is here; Are you ready to “Make Your Number”?
Happy New Year! Here we go – “Make Your 2009 Number”! Review and determine your “top-tier” accounts; assign an owner and detail all revenue possibilities in these accounts – these are priority revenue targets Connect with every “top-tier” account before the end of January (phone, personal visit or webinar – just make sure it is […]