A Pledge – Customer Loyalty – A Must Have!
There is one thing that I am not going compromise during these turbulent economic times – the continued respect and loyalty from our Customers; Clients, Employees, Shareholders and Suppliers! I know we must continue to earn it – so be it! I am going to lead our team to be even better than we have ever been. We are going to:
- Continue to make all of our Customers the center of our universe
- Listen to our Customer’s needs and expectations
- Be in front of those who we need to help succeed
- Make a positive economic difference in their business and lives
- Ask them for feedback – do something with it!
- Deliver extraordinary care, responsibility, products, services and results
- Work as a team on their behalf
- Collaborate on their critical issues and challenges
- Be more flexible and there for them – in many ways
- Say thank you
Just plain and simple…work harder and smarter than ever!
Wouldn’t it be great if we all do this for one another!