An Account Manager’s Prescription for Success

SAMA’s Focus: Account Manager (Annual Conference Edition), 2008, Written by Dennis J. Chapman Sr.

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Money Talks

Selling Power Magazine, August 2005, Written by Dennis J. Chapman Sr.

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Metric-Based Account Management

Velocity Magazine, 1st Quarter 2002, Written by Dennis J. Chapman Sr.

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Clients, Customers, Buyers: Which Do You Have?

CRM Magazine, March 2001, Written by Dennis J. Chapman Sr.

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Increase Sales Revenue Now – Effectively Manage Existing Accounts and Measure the Voice of Your Customer

CRM Magazine, March 2013, Written by Dennis J. Chapman Sr.

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Customer Orientation -The Bedrock of Successful Customer/Supplier Relations

Network Magazine, October 2011, Written by Dennis J. Chapman Sr.

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