Dennis Chapman, President and Founder of The Chapman Group speaks on ‘Improving Your Sales-to-Prospect Ratio’. Learn the seven best practices he shares that will enable strategic account managers and sales executives to convert more prospective buyers into loyal, committed customers. These activities– together with trust and respect, determine your success in managing strategic accounts. Be able to check off the activities noted in this video and you will see an improved “Sales-to-Prospect” ratio!