The Chapman Group’s Account / Customer Management and VOC Assessment

Thank you for your interest in The Chapman Group’s (TCG) Strategic Customer / Account Management and / or Voice of the Customer (VOC) Assessment. TCG has found that our clients get the most value from this type of exercise when we can do it as a dialogue and discussion. Each assessment has around 25 questions and takes about 10 minutes to complete. After the assessment is submitted, you will get an overall summary of your results, and TCG will review the results with you to highlight strengths, gaps, and recommendations to achieve greater success.

Account/Customer Management Assessment

Voice of the Customer (VOC) Assessment

Resources Search

Search
Generic filters
Exact matches only

Would you like to know more? Contact a TCG Expert Today

Join our community on LinkedIn