Other Media - The Chapman Group | Connecting You to Your Customers

Metric-Based Account Management

Metric-Based Account Management

Velocity Magazine, 1st Quarter 2002, Written by Dennis J. Chapman Sr.

Clients, Customers, Buyers: Which Do You Have?

Clients, Customers, Buyers: Which Do You Have?

CRM Magazine, March 2001, Written by Dennis J. Chapman Sr.

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